returns
if it isn't right, send it back.
you have 30 days from delivery to return an unworn, unwashed piece in its original condition with tags attached. write to us first.
how to start a return
- 1. email hibiostudio@gmail.com with your order number.
- 2. we'll reply with the return address.
- 3. refunds are issued to the original payment method within 5 business days of receiving the piece.
what's eligible
- · unworn, unwashed pieces with tags attached.
- · returned within 30 days of delivery.
defects
if a piece arrives damaged or has a manufacturing defect, write to us within 7 days. we'll take care of it.